Terms of Service

In order to proceed, you must agree with the following rules:

1. Elitebox Membership Registration

1.1 You can browse the Elitebox website without registering for membership. To have further access to the website site you will need to be a registered member. We reserve the right to cancel your membership at any time at our absolute discretion.

1.1.1 To be able to register you must:

1.1.2 be 18 years or over; and

1.1.3 have a valid payment method (applicable to premium memberships only).

1.1.4 You may terminate your membership at any time but you will not be entitled to any refund of any memberships fees paid.

1.2 You can register to the Elitebox app for free as a customer (a general public user) and begin to search for online coaches. To have an online coaching session with an online coach you must make a payment prior to the session via the payment process presented to you. We reserve the right to cancel your membership at any time at our absolute discretion.

1.2.1 To be able to register you must:

1.2.2 be 18 years or over; and

1.2.3 You may terminate your membership at any time but you will not be entitled to any refund of any fees paid.

1.3 You can register to the Elitebox app for free as a Coach (an exercise professional). We reserve the right to cancel your membership at any time at our absolute discretion.

1.3.1 To be able to register you must:

1.3.2 be 18 years or over; and

1.3.3 be verified as registered with the Register of Exercise Professionals

1.3.4 have valid bank account details in order to automatically receive payment from Elitebox to your account from your online coaching sessions conducted

1.3.5 You may terminate your membership at any time but you will not be entitled to any refund of any fees paid.

1.4 Important PayPal users on recurring payment plans: if you choose to cancel, you must login to your own PayPal account to do so. Elitebox staff and the Elitebox platform are each unable to access your PayPal account for you. If you have used PayPal to join Elitebox you must login to your PayPal account and cancel recurring payments yourself.

2. The Service

2.1 Elitebox is an online service that provides its members with online coaching, access to exercise videos streamed over the internet (both live and on-demand), cooking footage and nutritional, health and fitness information via the Elitebox website and/or the Elitebox app.

2.2 Availability and quality of the streamed online coaching sessions and live classes may vary from computer to computer and may be affected by available bandwidth and speed of internet connection. We give no warranties of the quality of your watching experience. You are responsible for all internet access charges.

2.3 We reserve the right to make changes from time to time and without notice to the way in which we operate the service.

3. Billing

3.1 Membership to Elitebox is available via registration process and payment plan that you choose.

3.2 There are 3 main types of membership:

3.2.1 Free Membership

3.2.1.1 Cancel anytime.

3.2.1 Premium Membership – GOLD

3.2.1.1 First membership payment is taken immediately

3.2.1.2 Follow up membership payments automatically recur based on the payment plan you choose.

3.2.1.4 Cancel anytime.

3.2.1 Premium Membership – PLATINUM

3.2.1.1 First membership payment is taken immediately

3.2.1.2 Follow up membership payments automatically recur based on the payment plan you choose.

3.2.1.4 Cancel anytime.

3.3 By successfully entering your card details on this site you agree that we are authorized to automatically charge you the agreed recurrent subscription fee at the current rate. The charge will be made to the payment method you selected in your registration. Payments are non-refundable.

3.4 The subscription fee will be paid in advance on the calendar day corresponding to the commencement of your membership.

3.5 You may access your account details at any time by going to ‘Profile’ then ‘Settings’. You may cancel or change your payment method and plan anytime within this section.

3.6 If your payment is by credit or debit card, then if your card reaches its expiry date and you have not amended your payment method, then you authorize us to continue billing that payment method and you remain liable for any sums that we are unable to collect.

3.7 there is no membership fee for use of the app by customers (general public users), it is free to be a registered customer. Payments made to coaches by customers for online coaching will be fulfilled by Stripe which is PCI compliant. Elitebox does not hold any card details.

3.8 there is no membership fee for use of the app by coaches (exercise professionals), it is free to be a registered coach. Payments received by coaches for online coaching will be fulfilled by Stripe which is PCI compliant. Elitebox does not hold any card details.

3.9 Payments made for membership to the Elitebox website will be fulfilled by Stripe which is PCI compliant. Elitebox does not hold any card details.

4. Cancellation

4.1 You can cancel your membership at any time and no further payments will be taken.

4.2 To cancel your membership, you simply log in to your Elitebox account with your personal log in details which you have set (if you have forgot your password you can request a new one). Once logged in, you go to ‘Profile’, and then to ‘Settings’, and then to ‘Subscriptions’. From here you can see your membership details and you can click ‘Cancel Renewals’.

4.2 Important PayPal users on recurring payment plans:  If you wish to cancel your subscription please do so via your PayPal account. You must login to your own PayPal account to do so. Elitebox staff and the Elitebox platform are each unable to access your PayPal account for you. If you have used PayPal to join Elitebox you must login to your PayPal account and cancel recurring payments yourself.

5. Miscellaneous

5.1 Please use the site commenting facilities responsibly, in particular do not post content that includes any offensive, obscene or defamatory acts or statements, illegal activities and/or activities which may cause offence to others on grounds of race, religion, creed or sex. Please also obtain the permission of any clearly identifiable individual that features in your posting.

5.2 You understand that all data, text, software, music, sound, photographs, graphics, video, messages or other materials, whether publicly posted or privately transmitted, are the sole responsibility of the person from which the content originated. This means that you are entirely responsible for all content that you upload, post or e-mail via our site.

5.3 Under no circumstances will we be liable in any way for any content, including (without limitation) any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of your use of any content. You agree that you must evaluate and bear all risks associated with the use of any content including any reliance on its accuracy or completeness.

5.4 We do not pre-screen content but we shall have the right (though not the obligation) in our sole discretion to move, modify or remove any content that is available on or via any chat area or our site generally.

5.5 At times, the site may not be available or may be affected by faults or maintenance, or by conditions outside our control. We reserve the right to modify or withdraw content of this site at any time. You must not damage, interfere with or disrupt access to the site or its content, nor do anything that may impair its functionality or interfere with another person’s access to the site or its content. You must not use the site or its content in any way that is unlawful or damaging to us.

5.6 We have not approved or checked any third party sites linked to this site and we are not responsible or liable in any way for their content. Your use of such third party sites will be subject to the terms and conditions of those sites.

6. IP Rights

6.1 All intellectual property rights in the content of this site belong to Elitebox or its licensors. No content should be modified, performed, published, transferred to anyone else or used for any commercial purpose. Except to the extent permitted by applicable law, you must not disassemble, de-compile, reverse engineer or otherwise break or attempt to break encryption protecting content downloaded from this site.

6.2 You grant to us a worldwide, royalty-free, irrevocable, non-exclusive licence (including the right to sub-license) to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any content (in whole or part) you upload, post or e-mail and/or to incorporate such content in other works in any form, media or technology now known or developed.

7. Sanctions

7.1 As soon as we are made aware of activities that breach these rules, prompt action will be taken. If you witness such breaches anywhere else in our site, please notify us via the appropriate channels immediately.

7.2 On being made aware of any such breaches, we may ban, delete or prohibit any content that relates to those breaches or that we judge harmful to individuals or the rights of any of our affiliates, licensors or partners.

7.3 We reserve the right to take whatever action we deem necessary to prevent such breaches including the following:

7.3.1 Breaches we deem minor may result simply in receipt of a warning; or

7.3.2 Breaches we deem serious may result in your automatic ban from our site generally.

7.4 All incidents will be logged and our decision is final in all such cases.

7.5 Any breaches may lead to us reporting your activities to your internet service provider, your employer, relevant authorities, or to legal action being taken against you, or both.

8. Physical Activity Readiness Questionnaire (PAR-Q)

8.1 You acknowledge and agree that you are responsible for your own health and safety at all times, and that you have been assessed by a medical expert (e.g. your GP/Doctor) who has given you consent to partake in physical activity.

8.2 You acknowledge and agree that you are responsible for continuously updating your medical consent through regular assessment in the form of a fitness appraisal by a medical expert (independent and unrelated to Elitebox.com Ltd), in particular when choosing a new workout video or exercise programme to follow.

8.3 You acknowledge and agree that Elitebox.com and the instructions provided (via written, audio and/or visual) are for general guidance purposes only and should not replace or super-exceed the advice given to you by your own medical expert (e.g. your GP/Doctor). Should you choose to ignore medical advice, you do so at your own risk and Elitebox.com Ltd (its employees and freelance instructors) shall hold no liability for damage and/or injury caused.

8.4 If you are planning to become much more physically active than you are now, you agree that points 8.4.1 to 8.4.7 are correct. If you disagree with any point, it is insisted that you seek medical consent before partaking in any physical activity and you agree to do so. If you are between the ages of 15 and 69, the PAR-Q points will tell you if you should check with your doctor before you start. Elitebox.com is not recommended for people under 18 years of age without the supervision of a parent or guardian, who hold sole responsibility and liability and agree to conform to the same mandatory guidance in ensuring physical readiness to partake. If you are over 69 years of age, check with your doctor regardless. Common sense is your best guide when you answer in relation to yourself these points. Please read the following points carefully and answer each one honestly:

8.4.1 Your doctor has never said that you have a heart condition and has never said that you should only do physical activity recommended by a doctor.

8.4.2 You have never felt pain in your chest when you have partaken in physical activity.

8.4.3 In the past month, you have not had chest pain at anytime.

8.4.4 You have not lost your balance because of dizziness and you have never lost consciousness.

8.4.5 You do not have a bone or joint problem that could be made worse by a change in your physical activity.

8.4.6 Your doctor is not currently prescribing drugs (for example, water pills) for your blood pressure or heart condition.

8.4.7 You know of no reason why you should not do physical activity.

8.5 As a precaution, regardless of your agreement to points 8.5.1 to 8.4.7, but especially if you disagree, you agree to talk to your doctor by phone or in person BEFORE you start becoming much more physically active. You agree to tell your doctor about this PAR-Q and the points you disagreed with. You may be able to do any activity you want – as long as you start slowly and build up gradually. Or, you may need to restrict your activities to those which are safe for you. You agree to talk with your doctor about the kinds of activities you wish to participate in and follow his/her advice.

9. Privacy Policy & Trusted 3rd Party Partners

9.1 You agree to allow Elitebox.com to send you direct emails in the form of tips, advice and special offers including information about the official partners (not inclusive to):

9.1.1 Register of Exercise Professionals (REPs)

9.2 We take no responsibility for any 3rd party websites that you may enter via our website, nor do we take liability for the World Wide Web. The content and materials accessed outside our website are beyond our control

9.3 You may unsubscribe from any communication at any time

9.4 Where a certain membership involves a deliverable (i.e. a postal item from a 3rd party), Elitebox is unable to guarantee a delivery date due to unforeseen stock levels

9.5 To register with Elitebox you will have had the mandatory opt-in of terms of service and the non-mandatory opt-in of marketing communication, and therefore these terms are for your reference

9.6 In accordance with European General Data Protection Legislation (“GDPR”) and local applicable laws, this Privacy Notice provides you information on how our partners collects, uses, protects, keeps, shares and deletes (collectively, we call it “process” or “processing” in this Privacy Notice) your personal details. We also provide you information about how you can contact us to exercise your rights under local law.

9.7 Elitebox is an official partner with the Register of Exercise Professionals (REPs).

9.8 To register with Elitebox as a coach you must be a REPs register member, and to do so you must have opted into their terms of service, and therefore these terms are for your reference

9.9 REPs Privacy Policy can be viewed by visiting the following URL https://www.exerciseregister.org/privacy-policy

9.10 Elitebox’s Privacy Policy can be viewed at the following URL https://www.Elitebox.club/privacy-policy

10. Liability for Contents

10.1 We are providing this site on an as-is basis and make no representations or warranties of any kind with respect to this site or its contents and disclaim all such representations and warranties. In addition, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published on this site. The information contained on this site may contain technical inaccuracies or typographical errors. All our liability howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

10.2 Neither we nor any of our directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. Notwithstanding the foregoing, none of the exclusions and limitations are intended to limit any rights you may have as a consumer under English law or other statutory rights which may not be excluded.

11. Governing Law

11.1 These Terms of use are governed by English law and the English courts shall have exclusive jurisdiction.